Refund Policy

• Before your build starts — full refund, any reason. If you've paid but haven't submitted the intake form yet, just email us.
• If we don't deliver — your package is built same day. If we fail to deliver within 24 hours of your intake submission, you can choose a full refund.
• After delivery — your package is custom-built to your business and you own it outright, so delivered orders are final. You get 3 rounds of website copy revisions, and if anything is materially wrong we'll make it right. Any refund issued after delivery is reduced by a $47 build & processing fee covering the computing and payment-processing costs already spent on your build.

The build starts when you submit the intake form, not when you pay. If you've paid but haven't submitted your intake yet, you can request a full refund for any reason. Email us and we'll process it — no questions, no hoops.

Your package is delivered same day — most orders within the hour, counted from the moment you submit the intake form. If we fail to deliver your complete package within 24 hours of your intake submission, you may choose either a full refund or continued delivery — your call.

Every package is custom-built from your intake — your niche, your audience, your business name, your tone — and once delivered, you own all five deliverables outright (see Terms of Service, Section 5). Because the work is custom and yours to keep, delivered orders are final.

That said, two protections apply to every order:

• Revisions — your package includes 3 rounds of website copy revisions. If the wording isn't right, send notes and we'll rework it.
• Make-it-right pledge — if a deliverable is materially defective or doesn't match what this site describes, tell us within 14 days of delivery. We'll repair it, rebuild it, or refund you — whichever genuinely makes it right.

Build & processing fee: if we do issue a refund after delivery, a $47 non-refundable build & processing fee is deducted from the refund. It covers the computing, automated build pipeline, and payment-processing costs that were already spent creating your package. This fee never applies to refunds under Section 1 (before the build starts) or Section 2 (non-delivery) — those are always issued in full.

Email hello@readytolaunchmybusiness.com from the address you used at checkout. Include:

• The email you used at checkout
• The approximate date of the charge
• A brief reason (optional, but it helps us improve)

We acknowledge refund requests within 1 business day and decide within 1 business day after that. Eligible refunds are processed within 5 business days back to your original payment method via Stripe; card settlement timing depends on your bank, typically 5–10 business days.

Please email us before filing a chargeback — we resolve refund requests quickly, and a direct request will almost always get your money back faster than a bank dispute. Chargebacks filed without contacting us first may result in suspension of any pending build while the dispute is investigated.

By submitting the intake form you expressly request that we begin building and delivering your custom digital package immediately. Where applicable law provides a statutory withdrawal or cooling-off right for digital content or custom goods, you acknowledge that it ends once delivery of your custom-built package is complete. Nothing in this policy limits rights that consumer law does not allow to be waived.

See also our Terms of Service and Privacy Policy.